FAQs
What are the shipping charges for orders?
Shipping is $4.95 for orders under $74.99 and free over $75.00. We will often have a special for Free Shipping too!
How long does delivery take?
All orders are shipped within 48 hours from Central California.
Monday – Friday from 8am – 5pm.
We can use Fedex, UPS and USPS to deliver our orders:
When do I get tracking information?
We will update your order with the tracking information as soon as the item is headed to the carrier.
How about back ordered items?
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Terms and Conditions for Spin Master:
This is the Website of Smart Hero Shop, which is not an affiliated company of Spin Master. The representations made on this Site are those of Smart Hero Shop.